Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each page. A context menu will open. It contains in-depth information about all the operations that you can perform on the page in question. Each pop-up window opens on the same page so that you can quickly return to your work.
Video Tutorials
We have a huge collection of video tutorials demonstrating how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the solution you need, have a look at our comprehensive Frequently Asked Questions section, which comprises questions asked by real people and provides real solutions. We frequently "revamp" our FAQ section with new articles so as to encompass all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the answer you need in the Frequently Asked Questions database either, you can touch base with our fantastic team of client support engineers available 24/7/365 and ready to help you with any issue. Each trouble ticket you submit will be responded to within sixty minutes (the average response time being approximately twenty minutes), so you will never have to wait a long time to get your question answered.